Support
Need help with GymDays? Most questions are answered below. If yours is not, email us. We aim to reply within two business days.
Get in touch
You can reach us by email at hello@mandooist.com.
Include your app version and a short description of what happened, and we can usually sort it out in one reply. The version is shown in Settings.
Your workouts
Does it work without a connection?
Yes. Plans, the workout logger, rest timers, records and body stats all live on your phone and work with no signal. A connection is needed only for backup and sync, Strava, exercise videos that are not downloaded, and buying Plus.
Is my training backed up?
Only if you sign in. Without an account, everything stays on your phone, so use the file backup or the CSV export in Settings now and then and keep the file somewhere safe. Deleting the App removes your data from the phone.
How do I move to a new phone?
Sign in with the same Google or Apple account on the new phone and your plans, workouts and pictures come back. Or restore from a file backup you made.
Connected apps
Why does GymDays ask for Health Connect or Apple Health?
Only if you switch it on in Settings, under Connected apps. On Android, finished workouts and the body weights you log can be written to Health Connect. If you allow heart rate, GymDays reads your watch's heart rate for the time of each workout and shows the average, the highest and your time in each zone. It never writes heart rate. You can turn it off in the App, in Health Connect, or in the Health app on iPhone.
Why is there no heart rate on my workout?
Heart rate needs permission, a watch that has synced to your phone, and a watch app on the supported list: Garmin Connect, Samsung Health, Fitbit, Google, Polar or an Apple Watch. Samples from other apps are ignored. Open your watch's app so it syncs, then reopen GymDays.
How do I connect or disconnect Strava?
In Settings, under Connected apps. Finished workouts are then sent to Strava as weight training activities, and edits follow. Deleting a workout in GymDays does not delete it on Strava.
What does linking to Stridefall do?
Stridefall is our movement game. When you turn on GymDays in Stridefall's Sources screen, your completed workouts count toward your character's strength. You can turn it off there at any time.
Your account and Plus
How do I delete my data or my account?
In Settings, open Account and backup. Delete GymDays cloud backup removes GymDays's data from the cloud and keeps your login. Delete account removes your cloud data and your Mandooist login, which other Mandooist apps share. Delete all data clears this phone.
How do I restore or manage Plus?
Open the Plus screen and choose Restore purchase, or Manage subscription for a yearly plan. Refunds are handled by the Apple App Store or Google Play.